At PRIMEMotorPay Site, all services including website development, mobile app development, and digital marketing services are provided under a formal agreement (contract) between the client and ALROUI ALMOSTABLIA FZC
Service Agreement:
Before any payment is processed, a detailed service agreement will be signed by both parties, outlining:
Scope of work
Delivery timelines
Payment terms
Refund and cancellation terms
Refund Policy:
Custom services are non-refundable once work has commenced.
If the client cancels before work starts, a full refund minus transaction fees will be processed within 7 business days.
No refunds will be issued for completed or partially completed services as per the signed agreement.
Cancellation Policy:
Clients may request cancellation in writing via email before work begins.
Once work is initiated based on the signed contract, cancellation terms will apply as outlined in the agreement.
For refund or cancellation inquiries, please contact:
billing@motorpay.site